I offer Three Flavors of support to clients:

The Least Fattening Flavor...You call me, and I try to answer your question or resolve your issue over the telephone. This flavor is available during normal business hours, plus evenings and weekends contingent on my availability.

The Most Fattening Flavor...I visit your office or home/home office.

The LoCal Flavor...Remote Support.

The Internet is a wonderous thing, and because of it, I'm able to offer clients Remote Support capability. Remote Support means I'm able to log onto my client's computer from a remote computer and attempt to resolve their computer problem without the need for an office visit.

The Remote Support session is never done without my client's permission, and, as a security measure, my client has to initiate the Remote Support session.

The beauty of Remote Support is that I'm usually able to be much more responsive to my clients' needs without the need to waste time fighting traffic on Los Angeles' streets and freeways.

Remote Support has afforded me the ability to support clients in distant locations such as England, Tahiti and all over the United States. In fact, I've had clients whom I've never met!


Click here for Remote Support


Helpful tip for reading small print
(This only works if your mouse has a scroll wheel.)

Hold down the Ctrl key on your keyboard, then turn your mouse's scroll wheel away from you or towards you. The print size will change - it will either get larger or smaller - depending on which way you turn the wheel.

This tip works with Word, Internet Explorer, and many other programs as well.